Privacy Policy
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from balmonts (referred to as the “Site”).
Personal Information We Collect
When you visit the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, information is collected about the specific web pages or products you view, the websites or search terms that referred you to the Site, and your interactions with the Site. This automatically-collected information is referred to as “Device Information.”
We collect Device Information using various technologies:
- Cookies: Data files placed on your device with an anonymous unique identifier. For more information about cookies, and how to disable them, visit here.
- Log files: Record actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files used to record information about your Site browsing.
Additionally, when you make a purchase or attempt to do so through the Site, we collect certain information, including your name, billing address, shipping address, payment information, email address, and phone number. This information is referred to as “Order Information.”
In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.
How We Use Your Personal Information
We use the collected Order Information primarily to fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices/order confirmations. Additionally, we use this Order Information to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- Provide information or advertising related to our products or services in line with your preferences.
We use the Device Information to screen for potential risk and fraud (specifically your IP address) and, more broadly, to enhance and optimize our Site, such as generating analytics on how customers browse and interact with the Site and assessing the success of marketing campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it, as described above. For example, we use Shoplaza to power our online store, and you can learn more about how Shoplaza uses your Personal Information here. We also use Google Analytics to understand how customers use the Site, and you can learn more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.
Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt-out of targeted advertising using the following links:
You can also opt-out of some of these services at the Digital Advertising Alliance’s opt-out portal here.
Do Not Track
Please note that our Site's data collection and use practices do not change when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us through the information below. If you are a European resident, note that we process your information to fulfill contracts or pursue legitimate business interests, and your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will retain your Order Information unless you request its deletion.
Changes
We may update this privacy policy to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us via email at service@jaesley.com.