Shipping Policy
Shipping Methods:
We partner with trusted external delivery companies, including Yanwen and Postal. Please note that while we work diligently to ensure timely delivery, we cannot guarantee specific delivery times.
Can I Update My Shipping Address?
Typically, we ship to the address provided during the initial order. If you need to make changes, please reach out to us promptly at service@jaesley.com. We'll do our best to accommodate your request.
When Will My Order Ship?
Expect your order to be processed and shipped within 3-5 business days for orders placed on business days. Unfortunately, we don't deliver on weekends or public holidays; however, orders placed during these periods will be dispatched the following business day.
How Long Does Delivery Take?
| Country | Estimated Arrival Time |
|---|---|
| US | 7 - 15 Business Days |
| Canada | 7 - 15 Business Days |
| UK | 7 - 15 Business Days |
| Europe | 7 - 15 Business Days |
| Rest of the World | 15 - 20 Business Days |
Where Do We Ship From?
Our in-stock products are shipped directly from our factories in China, ensuring delivery within 7-15 business days.
Do We Ship Worldwide?
Absolutely! We provide shipping to over 200 countries worldwide.
What If My Package Is Missing?
If you haven't received your order or it's lost in transit, please contact us immediately. We are here to assist and ensure your satisfaction.
Countries We Ship To:
We proudly ship to the following countries:
Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Bulgaria, Canada, Croatia, Cyprus, Denmark, Democratic People's Republic Of Korea, Estonia, Finland, France, Germany, Greece, Hungary, Hong Kong, Iceland, India (36 of 37 states), Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Myanmar, Macao, North Macedonia, Netherlands, New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Tajikistan, Thailand, Turkey, Turkmenistan, Taiwan, United Kingdom, United States, Ukraine, United Arab Emirates, Uzbekistan, Vietnam.
Contact Us:
For any queries regarding shipping and delivery, don't hesitate to reach out to us at service@jaesley.com. Your satisfaction is our priority, and we're here to help.